Overview
In October 2023, I joined Leapsome—a leading people enablement platform—as Senior Portfolio Product Manager. By April 2024, I transitioned into a Product Advisor/Consultant role to support Leapsome's ambitious goal of building an all-in-one HR solution. Leveraging my extensive experience in HRIS solutions and my prior successes in refining the Surveys and Feedback modules, I supervised the development of the new CoreHR module.
Challenge
Leapsome aimed to expand its platform to offer comprehensive HR functionalities, integrating core HR processes with their existing performance management and employee engagement tools. The key challenges included:
Lack of a CoreHR Module: The platform needed a robust module to manage essential HR functions like employee data, onboarding, and compliance.
Integration Complexity: Ensuring seamless integration of the new CoreHR module with existing modules without disrupting the user experience.
Diverse User Requirements: Catering to the varied needs of clients ranging from startups to large enterprises.
Competitive Market Landscape: Standing out in a market with established HRIS providers.
Solution
To address these challenges, I implemented a multi-faceted strategy:
Supervising the Development of the CoreHR Module
Strategic Planning: Defined the vision and scope of the CoreHR module in alignment with Leapsome's overall product strategy.
Feature Development: Identified and prioritized key features such as employee database management, digital onboarding, and compliance tracking.
Best Practices Implementation: Leveraged my years of experience with HRIS solutions to incorporate industry best practices.
Enhancing Existing Modules
Surveys and Feedback Integration: Ensured that the new CoreHR functionalities complemented and enhanced the existing Surveys and Feedback modules.
User Experience Consistency: Maintained a cohesive look and feel across all modules for a seamless user experience.
Cross-Functional Team Leadership
Team Coordination: Worked closely with engineering, design, and QA teams to facilitate smooth development cycles.
Agile Methodologies: Introduced agile practices to improve efficiency and adaptability.
Mentorship: Guided team members to enhance their skills and align with the project goals.
User-Centric Approach
Client Collaboration: Engaged with key clients to gather feedback and tailor the CoreHR module to real-world needs.
Beta Testing: Launched a beta program to refine features based on user interactions and feedback.
Strategic Positioning
Market Analysis: Conducted thorough research to understand competitor offerings and identify unique value propositions.
Go-to-Market Strategy: Collaborated with the marketing team to position the all-in-one solution effectively.
Skills Utilized
Product Strategy and Vision: Shaping the direction of the CoreHR module to meet market demands.
HR Expertise: Applying deep knowledge of HR processes to inform product features.
Project Management: Orchestrating cross-functional teams to meet deadlines.
User Experience Design: Ensuring the platform is intuitive and user-friendly.
Agile Methodologies: Implementing agile practices for efficient development.
Stakeholder Communication: Keeping all parties informed and engaged throughout the project.
Results
Successful Launch of CoreHR Module:
Delivered the CoreHR module on schedule, expanding Leapsome into a comprehensive HR platform.
Received positive feedback from clients praising the intuitive interface and robust features.
Increased Client Adoption:
Saw a significant uptick in new clients choosing Leapsome for its all-in-one capabilities.
Existing clients expanded their usage, integrating the CoreHR module into their workflows.
Enhanced Market Position:
Positioned Leapsome competitively against established HRIS providers.
Contributed to a notable increase in market share and revenue growth.
Improved User Experience:
Achieved seamless integration across modules, providing a unified platform experience.
Enhanced client satisfaction due to streamlined HR processes and improved data accessibility.
